TERMS & CONDITIONS

The terms and conditions set forth herein reflect Precision Clean Mobile Detailing's policy with respect to each of its customers.  All customers of Precision Clean Mobile Detailing agree to be bound by the terms and conditions set forth below.
 

1. General Disclaimers
 

1. Your vehicle and performing proper detailing techniques is our first priority and we will not perform any service that shows potential to cause harm or damage your vehicle (including, but not limited to “scratching bugs off with your fingernail”).

2. There are NO GUARANTEES of bringing said customer’s car back to a specific condition (i.e. “Show Room New”).

3. Prior to Precision Clean Mobile Detailing performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail. These may include low battery, trunk permanently shut, windows don’t roll down, etc…
    

2. Health & Safety
 

1. If your vehicle poses a potential threat to our health and/or safety, please let us know as you will be held responsible for any health and/or safety issues arising from your vehicle.

   1. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let Precision Clean Mobile Detailing know prior to your detail. 

      1. If proper disclosure has taken place on the customer’s end (such as including said threats in the notes section of their booking or verbally during the initial booking phone call) then Precision Clean Mobile Detailing will decide whether or not to continue with the detail and offer a refund if necessary.

      2. If the customer does not properly disclose said threats (such as not including it in the notes section, not verbally mentioning during the initial booking, or waiting until Chase Detailing arrives to disclose), the customer will NOT be entitled to a refund if Precision Clean Mobile Detailing decides not to continue with the detail. 

   2. Chase Detailing will be the sole determiner on evaluating the risk of said substances
       

2. If your vehicle cannot be detailed once we arrive, you will still be charged a rescheduling fee as outlined in section 6.2 (this includes, but is not limited to not being present once we arrive or providing a dangerous environment for our employees).

3. Precision Clean Mobile Detailing reserves the right to refuse service.
    

3. Appointments & Pricing
 

1. We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.

2. Pricing varies for each vehicle and is determined by size, package, and condition. 

3. Additional charges may apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal, steam cleaning (if required), and “out of service area” drive time due to the additional time and materials.

   1. Precision Clean Mobile Detailing reserves the right to charge up to $25 extra for these services without customer approval.

   2. If your address is in Burlington or the surrounding area, we will service your vehicle! Addresses outside of those cities or on the extreme outskirts can see a small extra fee up to but not limited to $50.

4. Property Damage
 

1. Each customer agrees to indemnify and hold harmless Precision Clean Mobile Detailing, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney’s fees) arising out of Precision Clean Mobile Detailing services, including without limitation, any property damage which occurs to my property or the property of any neighbor.  I acknowledge that the unique mobile nature of Precision Clean Mobile Detailing’s business may expose me to greater property damage risk, and I hereby assume such risk.
    

5. Child Car Seats & Custom Equipment
 

1. Precision Clean Mobile Detailing will neither install nor remove any car seats or custom equipment from your vehicle.

   1. We will neither remove nor install child car seats from your vehicle. If you would like your car seat cleaned under, please have it removed prior to your appointment.

   2. We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned under, please have them removed prior to your appointment.
       

6. Reschedules & Cancellations
 

1. As outlined in section 7, the full amount of the scheduled service will be paid for at the initial booking. 

   1. Once an appointment is booked and paid for, Precision Clean Mobile Detailing will offer no refunds nor cancellations. If the customer wishes to postpone their appointment with more than 48 hours' notice, the appointment total will be converted to a gift card for the customer to use at a later date. 

2. If the appointment is scheduled further than 48 hours in advance, the customer may reschedule their appointment with a minimum of 48 hours notice.

   1. “A minimum of 48 hours notice” is defined as 6:00 a.m. two (2) days prior to the scheduled appointment.

   2. If the customer wishes to reschedule with less than 48 hours notice, a rescheduling fee of $50.00 will be charged to the appointment.

   3. If the customer is not present once Precision Clean Mobile Detailing arrives, there will be a ten (10) minute grace period for the customer to arrive at their scheduled location. After this period it will be considered rescheduling with less than appropriate notice and they may choose to pay the $50.00 fee to reschedule their appointment. 

3. An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple rescheduling fees (i.e. A $500 booking with 5 appointments at $100 each rescheduled after the approved timeframe can be subject to a $250 rescheduling fee).

4. If the weather will not permit Precision Clean Mobile Detailing to properly detail your car on the scheduled day, Precision Clean Mobile Detailing will reach out and reschedule the appointment with no penalty or fee to the customer.

   1. Precision Clean Mobile Detailing will be the sole determiner of weather safety. 

   2. Precision Clean Mobile Detailing will NOT allow any reschedules on the “possibility” of weather (i.e. if it is cloudy and might rain in the next few days).
       

7. Payment
 

1. Payment will be made upon booking your detailing appointment via credit or debit card. 

   1. Cash is accepted, but exact change must be presented at the end of your detail. Upon payment in cash, your initial credit or debit card payment will be refunded. 

2. There will be a $30.00 charge for Non-Sufficient Funds
    

8. Photographs and Video
 

1. We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.

2. Precision Clean Mobile Detailing reserves the right to record audio, video, or both on the premises where the detailing is taking place for the safety of our employees.
    

9. Damage/Accidents
 

1. Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle.

2. Reimbursement will be paid for any major damage caused to your vehicle as a result of our employee’s gross negligence or willful misconduct. Precision Clean Mobile Detailing will approve the body shop and/or vendors before issuing any reimbursement.

3. If something arises after the detail that was not noticed during the final walk around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days, additional service fee will apply.

Each customer agrees to indemnify and hold harmless Precision Clean Mobile Detailing, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney’s fees, resulting from any service provided or injury after our services have been completed.